At Leader's Edge Training, we take privacy issues seriously and strive to keep your personal information confidential. By ensuring that you are aware of and understand the Leader's Edge Training Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
Why do we collect personal information?
Leader's Edge Training collects personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personal information we collect from you to third parties, and we will not share your personal information with third parties unless such sharing is necessary for the purposes set forth in this Privacy Policy.
This policy does not apply to the practices of companies that Leader's Edge Training does not control or to the people that Leader's Edge Training does not employ or manage.
What kind of personal information do we collect?
Leader's Edge Training collects personal information for all of the following, but not limited to: when you register for an event/course; when you place an order with Leader's Edge Training; when you use Leader's Edge Training products or services; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond with us; and when you provide feedback in any of our online surveys.
Information that you provide may include: your name, e-mail address, phone number(s), postal or office address, product preference information, billing information, and personal interests information. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.
Leader's Edge Training may combine information about you that we have with information we obtain from business partners or other companies.
Leader's Edge Training automatically receives and records information on our server logs from your browser, including your IP address, Leader's Edge Training cookie information, and the page you request.
How do we protect your personal information?
Leader's Edge Training safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from Leader's Edge Training's web site, you must use an SSL-enabled browser. Leader's Edge Training uses industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
When do we disclose personal information?
Leader's Edge Training uses your personal information in the following ways:
- Delivery and billing for our products and services, and to communicate with you concerning your account and customer service issues. This may include verifying authorization of credit card usage before any purchase of content or services.
- Improve our product and services by providing personalized content recommendations, language and location customization, and/or personalized help and instructions.
- Ask you to participate in surveys about products, services, news and events.
- Offer you product upgrades, content, services and other training courses for you to purchase.
- Provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide.
- Provide you with news, free newsletters, updates, targeted advertising, promotions, and special offers.
- Better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
- Provide anonymous reporting for internal and external partners.
- Facilitate your participation in our online forums and help manage improper behavior by individuals using the forums.
How & when we disclose your personal information
Leader's Edge Training may share your personal information with trusted partners who work with Leader's Edge Training under confidentiality. These partners may use your personal information to help Leader's Edge Training communicate with you about offers from us and from our marketing partners. Leader's Edge Training may send personal information about you to other companies or people when we need to share your information to provide the product or service you have requested and when we need to send the information to companies who work on behalf of Leader's Edge Training to provide a product or service to you. However, these companies do not have any independent right to share this information.
Leader's Edge Training may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Leader's Edge Training; (d) protect and defend the rights or property of Leader's Edge Training; or (e) act in urgent circumstances to protect the personal safety of users of Leader's Edge Training products or the public at large.
- Leader's Edge Training DOES NOT USE YOUR PERSONAL INFORMATION FOR PURPOSES INCOMPATIBLE WITH THOSE LISTED ABOVE.
- Leader's Edge Training DOES NOT SELL OR RENT YOUR PERSONAL INFORMATION TO THIRD PARTIES.
If Leader's Edge Training should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then Leader's Edge Training is entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.
Leader's Edge Training contains links to other Websites and products. Leader's Edge Training is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.
Use of cookies
Like other major Websites, we use cookies to provide you with a tailored experience when visiting Leader's Edge Training and using our products. We also use cookies to understand traffic patterns on Leader's Edge Training and to authorize access to certain premium or trial content and product features. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us.
THE LEADER’S EDGE TRAINING PRIVACY POLICY IS SUBJECT TO CHANGE AT ANY TIME.
If you would like to contact us for any reason regarding our privacy practices, please e-mail us at the following address: training@leadersedgetraining.com
LAST UPDATED ON August 1, 2010
