This is a lesson in how NOT to treat your most-valuable clients. Customer service matters. Today, everyone is in a race to do more with less. As a result, many

Share

How do I compete with a discount agent who says they deliver full service? I answer that question in today’s video.

Share

A little while ago I was interviewed for an article in a real estate publication and one of their questions was “Can you give us strategies agents can use to

Share

Everyone says I need a goal. Is it important? I answer that question in today’s video.

Share

How we contact people is changing. A big development happened recently with iPhones and Androids which is going to make contacting strangers much more difficult. I’ll tell you about the

Share

What should I take with me on a listing appointment? I answer that question in today’s video.

Share

A client agreeing to pay you a commission rather than an hourly rate means you take on all of the risk associated with the real estate transaction. You get paid

Share

If you’ve been in the business any length of time, you should have hundreds if not thousands of people in your CRM system. But having a database of past clients,

Share

How do I help prevent my buyers losing out in multiple offers? I answer that question in today’s video.

Share

I recently had a conversation with an agent who was very frustrated. He knows he needs to prospect, but he’s been making excuses and distracting himself from doing it. When

Share